12-19-2016, 11:19 AM
So for the past few years we've gone through a company called Crissic.net for the Website's VPS. On November 5th they posted this announcement to their website:
http://my.crissic.net/announcements.php?id=83
They did NOT send this announcement out via email. So I never saw it. On 12/5 I noticed the site was down, and I created a ticket with them and got this lovely response:
** This is an automated message. Please do not reply to this email/ticket. The Crissic brand is now closed down as of December 4, 2016 and will no longer be existent. We are keeping the Crissic website online for a few more days, however all infrastructure has already been decommissioned in full and all client data has been securely wiped out of our drives. **
So I moved the VPS over to a company that wont go under any time soon. (Digital Ocean) And thanks to .Lb's planning and foresight we had a backup from from Feb 2016 to restore from. The last backup I had was from 2013 so we lost way less than we would have! Thanks LB!!!
TLDR: We outlived our hosting company and had to restore the site from backups.
http://my.crissic.net/announcements.php?id=83
They did NOT send this announcement out via email. So I never saw it. On 12/5 I noticed the site was down, and I created a ticket with them and got this lovely response:
** This is an automated message. Please do not reply to this email/ticket. The Crissic brand is now closed down as of December 4, 2016 and will no longer be existent. We are keeping the Crissic website online for a few more days, however all infrastructure has already been decommissioned in full and all client data has been securely wiped out of our drives. **
So I moved the VPS over to a company that wont go under any time soon. (Digital Ocean) And thanks to .Lb's planning and foresight we had a backup from from Feb 2016 to restore from. The last backup I had was from 2013 so we lost way less than we would have! Thanks LB!!!
TLDR: We outlived our hosting company and had to restore the site from backups.
